I’m moving my office from the physical Oak Lawn address into my spare room at home, since I spend so much time on the road with this client I’ve had for the last 2 years. To make life simpler (ha!), I called “Dr. Move” to make the move. I only have a small office, and really, with proper padding, it could be moved in a pickup truck. But, because of their pricing structure, I needed to pay for their 20′ truck in order to get the free packing services they offer. I discussed this with the Dr. Move sales person, and laughed over the ridiculousness of the situation, having to pay for the bigger truck.
Today, Dr. Move showed up (btw, if you’re wondering why I keep saying Dr. Move, it’s so Google will pick this blog entry up so people get warned appropriately) an hour late, with no packing materials. The mover in charge called to the dispatch center, and the woman I had spoken to was not there. They decided they’d need to come back tomorrow, with materials, and they’d need to charge me more for the wasted trip. Uh… I don’t think so.
I argued a bit with whoever was in the Dr. Move sales office this morning, and finally just canceled it. They were jerking me around. So, what happened after that? Ten minutes later, the original sales woman called me to yell at me over the misunderstanding. Very classy. After yelling for 3 minutes, with me unable to get a word in edgewise, she said “there’s no point in talking about this, you’ve made up your mind.” I told her if we were going to talk about it, it would be a 2 way street, with me actually getting to say something, but yes, she’s correct: Dr. Move is not doing my move, they’re out.
So, if you’re doing a move in Dallas, do yourself a favor … do NOT call Dr. Move.